FAQ

General

To inquire about the status of your order simply log in to your account on healthcareshop.pk to view it.

Our policy lasts 7 days from the date of purchase. If 7 days have passed, unfortunately, we cannot offer you a refund or exchange.

We offer free delivery in Karachi. For other cities, delivery charges vary based on product size and weight.

We offer different options pay for your orders.
1-You can pay once the product reach Cash on delivery.

We strive to dispatch products as quickly as possible. In Karachi, deliveries are typically made within 24 to 48 hours, while for other cities, the average transit time is 3 to 5 working days.

We deliver through TCS & TRAX courier to ship all orders safely at your doorstep.

It is well ensured that your order will not be lost or damaged. However if such instance takes place you will receive a full refund on your order. healthcareshop.pk takes complete responsibility of such matters.

No, there is no limit.

Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.

Call customer service immediately at +92 332 5662111. Please note we ship orders as quickly as possible and cannot guarantee cancellation.

Currently we are shipping in Pakistan only.

Currently we are selling online products you can find any product at healthcareshop.pk.

Please contact customer service +92 332 5662111

Please contact customer service +92 332 5662111

Items missing from your order may have been out of stock. If a product has a price of 0.00 on your final invoice, it was unavailable during order fulfillment and you were not charged for it. Please contact customer service +92 332 5662111 with any further questions about your purchase.